Satisfied Friends of Rio Grande Rustics Tell Their Stories
Rio Grande Rustics, Inc furnished this golf course clubhouse in Yuma, AZ with 7 Santa Fe Tables and 40 Rio Grande Chairs. The tables & chairs were finished in "Fruitwood" stain and "Steamboat Springs" Southwestern fabric. Call us to discuss your restaurant, hotel, or office needs (866-888-7577).
"Dan - just to let you know that the table arrived in perfect condition and we are very happy with it. It was well worth the wait! Many thanks." - Bernice Van Bronkhurst
"The furniture arrived in time. It was light years more than I expected. The workmanship and the attention to detail was above what I could have expected. Everything came , half way across the USA in PERFECT condition. I have nothing but praise for this company and it's efforts to satisfy and deliver." - Paul DeLillio
"Dan, This is just a short note to tell you how delighted we are with the tan apache bench that we ordered last month. The bench arrived on Friday, Aug 31, and the trucker was nice enough to help me uncrate it and bring it into the house. The skins on the seat, seatback and AND the back of the seatback are full skins, without seams or stitching. It was nice to see that even the seatback was fully finished with a full skin, and not pieces stitched together. The woodwork is all custom and it is clear that the bench is handmade. I was a little concerned about the shipping charges but after seeing how well crated and protected the bench was, it became clear why the charges were what they were. As we continue to decorate our home we will certainly visit your company and web site again." - Stephen E Einson
"Dear Santa Fe Décor Furniture, We just wanted to thank you for all the work and contact with us during the construction of our furniture. We also wanted to let you know how happy we are with our furniture. It is even more beautiful than I actually imagined. I was prepared to be astonished at the beautiful craftsmanship and how it would look in our living room and breakfast area, but I was just speechless. Ken got to see if first and I didn't get home until about 10:00 pm that night and I couldn't go to sleep and stop just staring at it. I kept saying....."I can't believe it.........I can't believe it"!!!!! Thank you so much and it has been a joy to work with you on this. Stay in touch!!!!!!!" - Debra and Ken - North Carolina
"Hello Mike and Santa Fe Decor Furniture, We were so excited when we found your website and even more excited when we placed our “Southwest Furniture” order with you. As if it wasn’t enough excitement our furniture arrived a few days ago and we are still jumping with joy. The quality, workmanship, and the amount of overall man-hours spent to build our dining room and living room furniture is unsurpassed. The carving is so detailed and truly reflects a craftsman’s love for his art. Your suggestion to leave the delivery and setup as a “turn-key” operation was the best “little money” that we have ever spent. The local delivery company was so courteous, clean, and concerned about “not scratching” our furniture. They uncrated and placed our furniture in it’s place and hauled away the crates; a #1 job. You were so good to return our e-mails and calls when we had questions; that made us feel so much at ease. Then, you would call us out of the blue and let us know how the different phases of construction and delivery were proceeding. With the competitive nature in today’s businesses, it’s the service that counts. That makes one’s business “Head and Shoulders” above the rest. That would be you ; Mike Goff and Southwestern Rustic Furniture. Thanks Again." - Larry and April
"Hello Mike, I wanted to let you know our furniture has arrived and it is even more beautiful than we anticipated. My husband and I think it is the most beautiful furniture we have ever seen. We can not believe the workmanship! We found your website and looked no further. It was exactly what we wanted. We had been looking for some time for the perfect dining room furniture. I called you and made my request and even added a special order for a small table for my entry hall. You were very prompt and courteous about sending me information. You kept us updated on the progress and when it would be delivered. When the furniture was ready for delivery, the delivery service called and arranged a time and it was delivered promptly. We were very pleased from start to finish with your company and the excellent quality and service provided. We will be using your company again to order bedroom furniture. The furniture that we like is the Mission Bedroom set. Thank you!" - Sue and Danny - Tulsa, Oklahoma
"I would like to share with any perspective customer the type of experience they are in for when they purchase furniture through you, Santa Fe Decor Furniture, Inc. My husband and I recently built a new home and were looking to decorate certain rooms of the house in a Southwest motif. Specifically, I was seeking quality end tables for the living room that met the requirement - and was having a great deal of difficulty finding what I wanted visiting various furniture stores and other websites. Well, our needs were met when I found the southwestern-rustic-furniture website -owned and operated by Santa Fe Decor. I was able to find the exact end table motif I was seeking via the website, so I contacted them via the website information and left a message. Within a few hours, I was called back by Mr. Goff, the owner -where he asked me a series of important decorating questions (like preferred dimensions, stains) along with a detailed explanation of how they take the preferred information from the customer and custom make the products. Within a couple of days, Mr. Goff sent me a sample board that allowed us to pick out the exact stain to meet our design/color needs. We were able to specify the size and color of the tables we wanted through his expert help. Since the tables were custom built to our requirements, it took approximately 6 weeks from the ordering point to receive the tables. We live in Nevada, so it was imperative that Santa Fe Decor ship the completed tables with a great deal of care and security - to ensure that they arrived to our door in top condition. We were so happy with the extra effort they took in crating and shipping the tables -because they arrived to our door in perfect condition. The qualities of the tables are outstanding. My husband is a furniture maker by hobby, and was very impressed with their construction quality. These tables will lend the perfect accent to the southwestern decor in our living room and look forward to many years of enjoyment. Thank you, Santa Fe Decor, for all your expertise and help. Sincerely," - Cindy Pahrump - Nevada
"Dear Mike, When my husband and I decided we wanted an authentic Southwestern armoire and that there were none in New Jersey, we started checking websites. Yours showed the furniture that we liked the best and seemed the most well made. When I called you, I had no idea what was involved in the process. You were extremely helpful and always responded very quickly and with accurate information. You were great to work with! After speaking to you I had confidence that things would go smoothly and we would have our armoire on time and in beautiful condition. And that's exactly how it happened! You included us in every decision that had to be made and kept us informed of each step in the process. We now have a beautiful carved fruitwood armoire in our great room and I smile every time I look at it. Thanks for everything Mike. Hope to do business with you again." - Carolyn
"Mike, We can't thank you enough for our absolutely wonderful shopping experience with you and your company, Santa Fe Decor. Please let me include a note to any future potential customers. -- I was looking for southwestern/wrought iron furniture and Santa Fe Decor came right up on the web search engine. I had to look no further. I fell in love with the Apache Desert chairs, bar stools and the Mezcalero table. I called to see about ordering the furniture, but I had a problem. I was calling from my home in Minnesota but needed the furniture in Las Vegas when we came here for the winter. Well, it turned out to be no problem at all. Mike checked the manufacturing time frame and checked with the shipper and was able to assure me that the furniture would be delivered on the date that we needed. The date was three months down the road but he told me that he could store it until we needed it. The furniture was delivered on the exact date that was promised, all uncrated at the trucking warehouse, that he had also arranged. The furniture is just gorgeous. It is very substantial wrought iron. Much more so than I had hoped for. The craftsmanship is flawless. One would think that it came from a mold. The welding is seamless. We are the envy of our friends! Mike kept in constant contact with me about the whole process. My husband and I have never had dealings with any business or person who was as conscientious as Mike and his company Santa Fe Decor. Again, thank you for everything Mike. You are the greatest and the furniture is so far above our expectations!" - Beth
"Hi Mike, Here is our story. We have always been lovers of Southwest native American art, especially the Hopi Indian Kachina dolls. When we decided to remodel our family room in a Southwest style I started to look for southwest furniture. Living in northern California I couldn't find any so I decided to hunt on-line and came across your website through the Google search engine. As soon as I saw your furniture in your website I fell in love with it but was very apprehensive about ordering site unseen. I called you and you were very helpful. You answered all my questions and sent me a fabric and wood stain sample kit to pick the wood color and fabric that I wished. Then it was time to order. I trusted you for your word about the furniture and how well made it is. That was a giant leap of faith for me but I can tell you and any other customer that may inquire about your product that it is simply beautiful. The furniture is very well constructed and all the patterns on the fabric match. I have attached some pictures for you. You may give my phone number to any customer that wants a reference. I also want to say that you were with me every step of the way. You would call or e-mail me about the progress from start to finish and I was very appreciative about that. You do a great job! Sincerely," - Julie & Bill - Fairfield, CA
"I live in Carefree, AZ. My husband and I needed 19 iron chairs in rusted brown to match the decor of our home. I wanted them in various sizes. I wanted some to swivel and some to remain stationery. The indoor chairs needed cushions, those outdoors did not. My plight - I wanted them all to match. I shopped at various local stores and, in order to get that many chairs, there was no way they were all going to match. I found Santa Fe Decor Furniture on the internet. They were able to provide me with a product I could find nowhere else and at a fair price. I selected Wyoming Ranch and the perfect fabric to match our decor. The estimated turnaround time lasted just a little longer than expected so, to meet our deadline, Santa Fe Decor Furniture decided to skip the normal shipping carrier. They rented and U-Haul and personally brought them right to our door. They went above and beyond the call of duty and the quality of the furniture is unsurpassed. I highly recommend Santa Fe Decor Furniture." - Debbie
